Privacy policy for this website

At The Hive Self Storage we are dedicated to safeguarding and preserving your privacy when visiting our website or communicating electronically with us. Our Privacy Policy has been provided and approved by internet law specialists

This privacy policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this website.

We do update this policy from time to time so please do return and review this policy regularly.

For the purpose of the Data Protection Act 1998 our Data Controller is Julie Shuldham.

Information we collect
In operating our website we may collect and process the following data about you:

i) Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
ii) Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
iii) Information provided to us when you communicate with us for any reason.

Use of cookies
A cookie is a file that is transferred to your computer’s hard drive by a website in order to provide statistical information about the users of the website.

Our website does not use cookies.

Use of your information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

i) To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
ii) To meet our contractual commitments to you.
iii) To notify you about any changes to our website, such as improvements or service / product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Further, we may use your data so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new prospect or customer, we may contact you by telephone, post or email from time to time with information about goods and services we feel would be of interest to you. By submitting an enquiry from this website you consent to allowing us to contact you, however if you do not wish to receive this contact please email with the words ‘opt-out of marketing’ in the subject heading and your contact details and we will ensure no further contact is made.

Storing your personal data
Data that is provided to us is stored on our servers. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

Disclosing your information
Where applicable, we may disclose your personal information to any member of our company. We may also disclose your personal information to third parties:

i) Where we sell any or all of our business and/or our assets to a third party.
ii) Where we are legally required to disclose your information.
iii) To assist fraud protection and minimise credit risk.

Third party links
You will find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access to information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting us
We welcome any queries, comments or requests you may have regarding this privacy policy. Please do not hesitate to contact us, or write to us at:

The Hive Self Storage,
Sloswicke Drive,
Trinity Park,
DN22 7WF

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